Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Artisan Creative. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

Effective Date: November 1, 2025

Last Updated: November 15, 2025

1. User Obligations and Conduct

1.1 Legal Compliance

By using our website and services, you agree to:

Comply with all applicable local, national, and international laws and regulations
Respect intellectual property rights of Artisan Creative and third parties
Maintain the confidentiality of any access credentials provided to you
Use our services only for lawful and legitimate purposes

1.2 Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

Copying, modifying, or distributing our content without authorization
Attempting to circumvent any security measures or access restrictions
Engaging in any form of harassment, abuse, or threatening behavior
Introducing viruses, malware, or other harmful code
Using automated systems to access the website without permission
Misrepresenting your identity or affiliation with any person or entity

1.3 User Responsibilities

You are responsible for:

All activities that occur under your use of our services
Maintaining the security of your device and internet connection
Ensuring that information you provide to us is accurate and up to date
Any fees or charges associated with your use of third-party services

1.4 Indemnification

You agree to indemnify and hold harmless Artisan Creative, its directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from your breach of these Terms and Conditions or your use of our services.

2. Liability and Warranties

2.1 Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties that the services will be uninterrupted, error-free, or secure
Warranties regarding the accuracy, reliability, or completeness of content
Warranties regarding specific educational or career outcomes

2.2 Limitation of Liability

To the maximum extent permitted by applicable law, Artisan Creative shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or other intangible losses
Damages resulting from your use or inability to use our services
Damages arising from unauthorized access to your information

Our total liability to you for any claims arising from these Terms and Conditions shall not exceed the amount you have paid to us in the twelve months preceding the claim.

2.3 Consequential Damages Exclusion

In no event shall Artisan Creative be liable for any consequential, indirect, special, or exemplary damages, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of business opportunities, loss of employment prospects, or failure to achieve expected learning outcomes.

2.4 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of nature, government actions, pandemics, strikes, or technical failures.

3. Legal Information and Dispute Resolution

3.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in England and Wales.

3.2 Dispute Resolution

In the event of any dispute arising from these Terms and Conditions:

We encourage you to first contact us to seek an amicable resolution
If informal resolution is not possible, the dispute shall be submitted to mediation
If mediation fails, the dispute shall be resolved through the courts of England and Wales

3.3 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

3.4 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Artisan Creative regarding your use of our services and supersede all prior agreements and understandings.

3.5 Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver shall be deemed a continuing waiver unless specifically stated in writing.

3.6 Assignment

You may not assign or transfer these Terms and Conditions or any rights granted hereunder without our prior written consent. We may assign these terms at any time without notice to you.

4. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will become effective immediately upon posting to our website with an updated "Last Updated" date. Material changes will be prominently indicated on our website.

Your continued use of our services after changes have been posted constitutes your acceptance of the revised Terms and Conditions. If you do not agree with any changes, you must discontinue using our services.

5. Contact Information

If you have questions about these Terms and Conditions or need clarification on any provisions, please contact us:

Artisan Creative

56 Studio Way

Brighton BN1 9PH

United Kingdom

For inquiries, please use our contact form.