Privacy Policy

At Artisan Creative, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.

Effective Date: November 1, 2025

Last Updated: November 15, 2025

Information We Collect

Personal Information You Provide

When you interact with our website, you may voluntarily provide us with personal information, including:

Contact Forms: Your name, email address, and any additional information you choose to include in your inquiry
Course Inquiries: Information about your creative interests, educational background, and learning goals
Communication Preferences: Your choices regarding how you wish to be contacted

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

Device Information: Browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring websites
IP Address: Your internet protocol address for security and analytics purposes
Cookies and Similar Technologies: Information stored on your device as described in our Cookie Policy

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Legitimate Interests: To improve our services and website functionality
Legal Obligation: When required by law or regulations

How We Use Your Information

Primary Uses

Responding to your inquiries and providing information about our courses
Processing course registrations and managing student relationships
Improving our website functionality and user experience
Analyzing website traffic and usage patterns to enhance our services
Sending relevant course updates and educational content, with your consent
Ensuring the security and integrity of our website and services

Data Sharing and Third Parties

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including:

Website hosting and maintenance providers
Analytics services to understand website usage
Email communication services for responding to inquiries

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

Encryption of sensitive data during transmission
Secure data storage with access controls
Regular security assessments and updates
Limited employee access to personal information

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities in accordance with applicable data protection laws.

Your Rights and Choices

Under applicable data protection laws, you have the following rights regarding your personal information:

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal information.

Right to Erasure

You have the right to request that we delete your personal information in certain circumstances.

Right to Data Portability

You can request to receive your personal information in a structured, commonly used format.

Right to Object

You have the right to object to certain types of processing of your personal information.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw your consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframes required by applicable law, typically within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Artisan Creative

56 Studio Way

Brighton BN1 9PH

United Kingdom

For privacy-related inquiries, please use our contact form.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.